Terms of Service & Privacy Policy
Last updated: July 2, 2025. These documents govern your use of delphiwebtech.com and all related services.
1. Who We Are
Delphi WebTech ("we", "us", "our") is a technology consulting company based in Chandigarh, India. We operate the website at delphiwebtech.com and provide AI consulting, Zoho implementation, CRM development, and custom software services.
For any privacy-related queries, contact us at Send Email.
2. Information We Collect
Information you provide directly
- Name, email address, and phone number submitted via contact forms or Calendly bookings
- Business details shared during consultation calls or project onboarding
- CV or portfolio information submitted for career enquiries
- Messages and attachments sent via email or chat
Information collected automatically
- IP address, browser type, operating system, and referring URL
- Pages visited, time on page, and interaction patterns (via analytics tools)
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and provide requested services
- Schedule and manage consultation calls
- Send project updates, invoices, and service communications
- Improve our website and service quality
- Send occasional marketing communications (only with your consent)
- Comply with legal obligations
4. Legal Basis for Processing (GDPR)
For users in the European Economic Area, our legal bases for processing personal data are:
- Contractual necessity — to deliver services you have requested
- Legitimate interests — to improve our services and communicate relevant updates
- Consent — for marketing communications, which you may withdraw at any time
- Legal obligation — to comply with applicable laws
5. Data Sharing
We do not sell, rent, or trade your personal data. We may share data with:
- Service providers (e.g., Calendly for scheduling, email providers for delivery) — bound by confidentiality agreements
- Analytics providers (e.g., Google Analytics) — data is anonymised where possible
- Legal authorities — when required by law or to protect our rights
6. Cookies
We use cookies to enhance your browsing experience. These include:
- Essential cookies — required for the site to function
- Analytics cookies — help us understand how visitors use the site (Google Analytics)
- Third-party cookies — from embedded tools like Calendly
You may disable cookies in your browser settings. Note that some features may not function correctly without them.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, typically:
- Contact form submissions: 2 years
- Client project data: 7 years (for legal and accounting purposes)
- Marketing opt-in records: until you unsubscribe
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, email Send Email. We will respond within 30 days.
9. Security
We implement appropriate technical and organisational measures to protect your data, including HTTPS encryption, access controls, and regular security reviews. No method of transmission over the internet is 100% secure, but we take all reasonable precautions.
10. Third-Party Links
Our website may contain links to third-party sites (e.g., Calendly, LinkedIn). We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after changes constitutes acceptance.
12. Contact Us
For any privacy questions or to exercise your rights:
Email: Send Email
Phone: Call Us
Address: Delphi WebTech, Chandigarh, India
1. Acceptance of Terms
By accessing or using delphiwebtech.com ("the Website") or any services provided by Delphi WebTech ("we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services.
2. Services
Delphi WebTech provides technology consulting services including AI consulting, Zoho implementation, CRM development, custom software development, marketing automation, cloud migration, and related professional services. Specific deliverables, timelines, and fees for client engagements are defined in separate Statements of Work or service agreements.
3. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Use the site to transmit harmful, offensive, or unlawful content
- Attempt to gain unauthorised access to any part of the site or its systems
- Scrape, copy, or reproduce content without our written permission
- Misrepresent your identity or affiliation
4. Intellectual Property
All content on this website — including text, graphics, logos, icons, and code — is the property of Delphi WebTech or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.
Client work products (code, designs, deliverables) are governed by the terms of the relevant project agreement.
5. Confidentiality
Any business information, technical details, or proprietary data shared with us during consultations or project engagements will be treated as confidential. We will not disclose such information to third parties except as required by law or as necessary to deliver your project.
6. Payment Terms
Payment terms for services are defined in individual project agreements. General terms:
- Invoices are due within 14 days of issue unless otherwise agreed
- Late payments may attract interest at 1.5% per month
- We reserve the right to suspend work on accounts with outstanding balances
- All prices are exclusive of applicable taxes (GST, VAT, etc.)
7. Limitation of Liability
To the maximum extent permitted by law, Delphi WebTech shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim in the preceding 12 months.
8. Warranties and Disclaimers
The website and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the website will be error-free, uninterrupted, or free of viruses. We make no guarantees regarding specific business outcomes from our consulting services, though we commit to delivering our best professional effort.
9. Third-Party Services
Our services may integrate with or recommend third-party platforms (e.g., Zoho, Salesforce, Google Workspace). We are not responsible for the performance, availability, or terms of these platforms. Their respective terms of service and privacy policies apply.
10. Termination
We reserve the right to terminate or suspend access to our website or services for any user who violates these Terms or engages in conduct that we determine, in our sole discretion, is harmful to our business, other clients, or third parties.
11. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Chandigarh, India. We encourage resolving disputes amicably before initiating formal proceedings.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will update the "Effective Date" at the top of this page when changes are made. Continued use of our website or services after changes constitutes your acceptance of the updated Terms.
13. Contact
For any questions about these Terms:
Email: Send Email
Phone: Call Us
Address: Delphi WebTech, Chandigarh, India